Refund policy
Return & Refund Policy
Thank you for shopping with Scandybites. We are dedicated to delivering the highest-quality candy and providing a sweet experience from start to finish.
Please read our policy carefully before placing your order.
1. All Sales Are Final
Due to the perishable nature of our products, all sales are final. For health and safety reasons, we do not accept returns or exchanges once an order has been shipped or opened.
2. Shipping & Delivery
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Standard Shipping: 4–7 business days (depending on location)
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Express Shipping: Available upon request (estimated 2–4 business days)
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Shipping rates are calculated at checkout based on weight, destination, and method.
3. Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days at support@Scandybites.com.
Include:
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Your order number
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A brief description of the issue
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Clear photos of the items and packaging
We’ll evaluate your claim and provide a replacement or refund where applicable.
4. Order Changes & Cancellations
We work fast! Once your order is confirmed, we are unable to cancel or modify it. Please double-check all details before placing your order.
5. Refund Scope
If eligible, refunds will apply to the product price only. Shipping fees are non-refundable.
6. Contact Us
We’re here to help. For questions or concerns, reach out anytime at:
📧 support@Scandybites.com